The Assistant Group Coaching Program – If you have a staff or you are thinking of hiring your first assistant… this call is an absolute must. The purpose of this program is to change the dynamic between agent, staff, and team. For most agents with a staff/ team…everyone is operating in a reactionary mode – they react to the moment. The relationship between agent and staff/ team is very imbalanced. In most cases the agent is busy and the staff/ team is waiting to be told what to do. What I want is to add more thought, planning, structure, balance and accountability to the agent/ assistant relationship. In other words… Teamwork. Courtney Smith leads this call each week. Courtney Smith is a top agent running a top team. Her insights from the firing line provide an invaluable perspective to this coaching program.